Returns & Exchanges

At Megelin, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for items in original condition. If your purchase doesn't meet your expectations, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Contact our dedicated support team via email or our online portal with your order number and the reason for your return.

2

Prepare Your Package

Carefully pack the unused beauty devices or products in their original packaging, ensuring all accessories and manuals are included.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality assurance team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing